Gardner Davis

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4 Ways Customer Support Impacts Your Screening Success

When prospective clients include us in their vendor search, they often ask a number of common questions. Such questions, perhaps not surprisingly, include:  What are your costs? What are your turnaround times? What are your integration capabilities? What is your experience in our industry? How long are implementation timelines? One of the questions we typically […]

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3 Surprising Hiring Facts That Can Help You Reduce Turnover

Turnover will likely always be a concern for employers. However, turnover trends are showing improvement– a thing that is bringing sighs of relief nationwide.  According to a Mercer Turnover Survey, the 2024 turnover rate was 13.5% (excluding retirees, volunteers, and contractors), a marked decline from 2023 (17.3%) and 2022 (24.7%). That being said, 13.5% is

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5 Reasons to Search the Civil Courts

There are several considerations when it comes to obtaining court records. Are records to be retrieved from the civil courts or the criminal courts?… A federal district courthouse or a county courthouse? There isn’t a straightforward way to obtain all court information– county and federal, civil and criminal– by searching a single source. There is

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Hourglass on wooden table.

How Long Are Substances Detectable by a Drug Test?

A common question we receive from both employers and applicants is, “How long are substances detectable in a drug test?” Of course, like many questions worthy of asking, the answer is, “It depends.” Three variables will significantly influence drug detection timelines (or the detection ability at all)— drug test type, drug test panel, and the

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What Likely Won’t Show Up on a Criminal Background Check

As a job candidate, it’s common to experience a bit of anxiety when awaiting the results of a background check. Fear of the unknown often creeps in even when no offenses have been committed. While this is understandable, it isn’t necessary. The truth is, if there is a weighty offense with your name on it,

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Peopletrail Recognized for Customer Satisfaction 9 Years Running

In November 2024, Peopletrail appeared on the HRO Baker’s Dozen list of top HR service providers for the 9th consecutive year. HRO Today‘s Baker’s Dozen annually ranks the industry’s best based on customer satisfaction surveys in several categories. Here is how Peopletrail faired this year: Overall Enterprise Pre-Employment Screening Leaders: 3rd Overall Enterprise Breadth of

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Outside view of federal courthouse

5 Big Misconceptions Surrounding Federal Criminal Records

As most of us learned at a young age, the United States Constitution delegates a certain amount of power to the federal government and to the states. Federal bills pass through both houses of congress and are (typically) signed into law by the president. States have their own local legislative bodies that enact laws separate

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