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Privacy Policy

PEOPLETRAIL, LLC’s Consumer Privacy Policy

PEOPLETRAIL, LLC values your right and your customer’s right to privacy. We have created this privacy statement to demonstrate our commitment to keeping personal information safe, secure, and confidential. This privacy policy discloses our information-gathering and dissemination practices for our website and the choices available to you regarding the use of, your access to, and how to update and correct your personal information. It also discloses our use of information-gathering and dissemination through our clients. By accessing and using our background screening web interface and by authorizing our clients to utilize our reporting services, you consent to the collection and use of personal information by PEOPLETRAIL as disclosed in this privacy policy.

PEOPLETRAIL, LLC collects your name, email address, and address and we use this information to provide you with requested services, such as consultation appointments, industry-related news, and updates about PEOPLETRAIL.

PEOPLETRAIL, LLC has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to PEOPLETRAIL’s Client (the data controller). If requested to remove data we will respond within a reasonable time frame. We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. PEOPLETRAIL, LLC will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients.

PEOPLETRAIL, LLC and our marketing partners, affiliates, or analytics or online chat service providers, use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the website, tracking users’ movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.

PEOPLETRAIL, LLC uses cookies for your convenience and to provide a means to identify you throughout the duration of your online session. Sensitive and personal information is never stored in cookies. PEOPLETRAIL does not initiate cookies on behalf of third parties. Our service providers, Google Analytics and Zopim use cookies to make it easier for you to navigate our site.  The use of cookies by our service providers is not covered by our privacy policy.  We do not have access or control over these cookies.

PEOPLETRAIL, LLC uses Google Analytics, a web analytics service offered by Google Inc. (“Google”).  Google uses cookies to enable the analysis of your usage of this website. The information about your usage of websites, collected through these cookies, will be transmitted to and stored on a Google server based in the US. On behalf of PEOPLETRAIL, Google will use this information in order to evaluate your usage of this website, to make reports on website activities, and/or to provide the website operator with other services related to this website. Your IP address collected by Google Analytics will not be matched up with other data of Google. You may prevent the installation of cookies by adjusting your browser settings. You may also prevent the cookies from collecting and storing your information by downloading and installing the following browser plugin here. Google’s privacy policy can be found here.

PEOPLETRAIL, LLC uses Zendesk, Inc, to provide online chat services. Zendesk uses may use cookies and other information-gathering technologies for a variety of purposes. Zendesk privacy policy can be found here.

In addition to using Zendesk, PEOPLETRAIL, LLC uses HubSpot, Inc., to provide additional online chat services. HubSpot uses may use cookies and other information-gathering technologies for a variety of purposes. HubSpot privacy policy can be found here.

PEOPLETRAIL, LLC uses Local Storage, such as HTML5, to store content information and preferences. Various browsers may offer their own management tools for removing HTML5.

We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you with advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here). Please note this does not opt you out of being served ads. You will continue to receive generic ads.

As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

PEOPLETRAIL, LLC users can not update or delete previously submitted information. If your information (such as your email address) should change, we ask that you re-submit a registration form or request. Upon request PEOPLETRAIL, LLC will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information.  To request this information please contact us at  We will respond to your request to access within 5 business days

PEOPLETRAIL, LLC will retain your information for as long as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

PEOPLETRAIL, LLC Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Live Chat feature, that runs on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

PEOPLETRAIL, LLC includes links to other Web sites whose privacy practices may differ from those of PEOPLETRAIL. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

PEOPLETRAIL, LLC allows you to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at  Please allow us 5 business days to process your requests.

PEOPLETRAIL, LLC uses a chat feature to assist you with quick answers to your inquiries regarding our services.  If our chat feature is offline we will collect your name and email address so that we may reply to your request during normal business hours.

PEOPLETRAIL, LLC will use the personal information you provided to us or our clients for the sole purpose of fulfilling our client’s request for our products and services. In the course of fulfilling their requests, it may be necessary to disclose the personal information you provided to third parties.  We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us. In certain situations, PEOPLETRAIL, LLC may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.  We will disclose personal information to third parties only when necessary to fulfill an authorized request, and in such cases, as permitted by law such as to comply with a subpoena, bankruptcy proceedings, or similar legal process. When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, if PEOPLETRAIL is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. PEOPLETRAIL neither sells nor shares with third parties any personal information, including email addresses, gained through the fulfillment of requests for products and services. PEOPLETRAIL will obtain consumer data from a variety of sources in order to develop an accurate and updated identity on behalf of our clients. That information will be used and reported only for permissible purposes as outlined by the Fair Credit Reporting Act (FCRA). The information will be shared with the client and third parties only insofar as allowed by federal law. The information will be communicated to the client and will be obtainable by the consumer according to FCRA constraints.

PEOPLETRAIL, LLC will maintain records of any reports for seven years, at which point that data will be destroyed, pursuant to FCRA guidelines.

PEOPLETRAIL, LLC will rebuild reports when new requests are received. Regardless of whether or not an earlier report was requested, all data obtained in new reports will be rebuilt and re-investigated.

PEOPLETRAIL, LLC logs all activities performed on our websites and periodically examines the log files. This analysis helps detect fraudulent activity, identify system faults and failures, and characterize aggregate system performance. When used in the course of scientific or research purposes, all reasonable identifying information is removed.

PEOPLETRAIL, LLC will never ask you or a client for a password. If we require authenticated access to your account information for any purpose, we will refer the caller to a system specialist who will have access to your account information. If you have been given a password of any type in connection with our interfaces, please guard your password carefully and do not share or disclose your password to anyone, for any reason. Every user is responsible for his or her username and password and any misuse thereof.

PEOPLETRAIL, LLC’s screening solution is certified by TruSecure, a security-assurance company.  We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. This means that we have taken every known precaution to protect you from the loss, misuse, and alteration of the information under our control. Confidential information is encrypted when transmitted to and from our websites. If you have any questions about the security of your personal information, you can contact us at

Personal Information Disclosure: the United States or Overseas

Personal information will be transferred to third parties outside the United States or its territories.

California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to or write to us at ATTN: Consumer Protection Department, 65 E. Wadsworth Park Drive STE 102, Draper UT 84020.

In some cases, third parties may be able to collect information about a user’s online activities over time and across different websites when he or she uses our Services.

Some web browsers may transmit “do-not-track” signals to the websites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. Because there currently is no industry standard concerning what, if anything, websites should do when they receive such signals, we currently do not take action in response to these signals. If and when a final standard is established and accepted, we will reassess how to respond to these signals.

PEOPLETRAIL, LLC welcomes your input. If you have any questions or comments about this privacy statement, the practices of our websites, your dealings with our websites, privacy practices, or policies in the event of a compromise of your information, please send correspondence to:

65 E. Wadsworth Park Drive, Suite 102
Draper, UT 84020

Toll-Free: (866)223-8822

This privacy statement was last updated and effective on December 12, 2019.

PEOPLETRAIL LLC may update this privacy policy to reflect changes to our information practices. If we make any change in how we use your personal information we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.