April 2025

Hand pulling slips of paper out of a jar at random. Random drug tests concept.

The ‘Why?’ and ‘How?’ of Random Drug Testing

According to the American Addition Centers, 16.7 percent of Americans (aged 12 and older) battled a substance use disorder in the past year. Studies show that workers with a substance use disorder (SUD) miss, on average, two weeks more of work per year than their peers while spending much less time with a single employer, […]

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Hand holding a smiley-face. Customer support concept

4 Ways Customer Support Impacts Your Screening Success

When prospective clients include us in their vendor search, they often ask a number of common questions. Such questions, perhaps not surprisingly, include:  What are your costs? What are your turnaround times? What are your integration capabilities? What is your experience in our industry? How long are implementation timelines? One of the questions we typically

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