Candidate Experience

Balance scale on a stone table

Balancing Candidate Experience and Advanced Screening

In employment screening, a CRA has a duty to both their client—the employer—and each candidate. With a need for customer care on multiple fronts, balance is a constant consideration. On the client side, CRAs have a duty to ensure the timely and accurate completion of each background check while maintaining rigid compliance with applicable laws […]

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New hire smiling at office on first day

Improving Candidate Experience During the Screening Process

Obtaining employment is almost always stressful. When hiring in high volumes, employers can quickly look past the individual and focus solely on the headcount. However, for each candidate, a job you are offering can have a significant bearing on their quality of life for years to come. Regardless of its nature, a new job opportunity

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